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Our Managed Service

Data Centre Managed Services
Network Managed Services/ NOC
IT Outsource
Proactive Monitoring

Supercharge Your Business Momentum with Velo Technologies. Our relentless engineers are the heartbeat of your success, working 24×7 to amplify your focus and productivity. Certified experts stand guard, offering proactive support and round-the-clock monitoring for your state-of-the-art systems. Unleash unparalleled efficiency and stay ahead in the game with Velo – Where Excellence Sparks Excitement!

Data Centre Managed Services

Introducing Our Managed Connectivity Solutions

Welcome to a new era of streamlined operations and enhanced security with our comprehensive suite of managed connectivity solutions. At Velo Technologies, we understand the importance of a robust and reliable network infrastructure in today’s digital landscape. That’s why we’re proud to offer a range of managed services designed to meet the unique needs of your business.

Managed Firewall: Protect your valuable data and assets with our advanced managed firewall solutions. Our team of experts will ensure that your network remains secure from external threats while allowing for seamless communication and collaboration within your organization.

Managed Switch: Optimize network performance and efficiency with our managed switch services. We’ll handle the configuration, monitoring, and maintenance of your switches, allowing you to focus on your core business objectives.

Managed Router: Keep your network running smoothly with our managed router solutions. Our proactive monitoring and management services ensure maximum uptime and reliability, helping you avoid costly downtime and disruptions.

Managed IaaS, BaaS, DRaaS: Embrace the power of the cloud with our managed Infrastructure as a Service (IaaS), Backup as a Service (BaaS), and Disaster Recovery as a Service (DRaaS) offerings. Scale your infrastructure on-demand, protect your data with automated backups, and ensure business continuity in the face of unforeseen disasters.

Network Managed Services/ NOC

Elevate Your Support Experience with Our ISO27001:2022 Certified Service Desk & NOC

Unlock peace of mind and efficiency with our top-tier ISO27001:2022 certified Service Desk & NOC, designed to exceed industry standards while providing cost-effective solutions. Our service desk offering is not just compliant; it’s highly framework compliant, ensuring adherence to ITIL processes and accommodating multi-lingual support across diverse marketplaces.

24/7 Service Desk & Helpdesk Facility: Access round-the-clock support whenever you need it, ensuring that assistance is just a call away, day or night.
Dedicated Phone Line: Enjoy the convenience and personalized attention of a dedicated phone line, ensuring prompt responses and resolutions to your inquiries.
Dedicated & Shared Service Desk Analysts: Benefit from dedicated attention or opt for shared resources based on your needs, ensuring optimal support tailored to your
requirements.

1st, 2nd, and 3rd Level Support: Rest assured knowing that our expert team is equipped to handle issues at every level, from basic inquiries to complex technical challenges.

Multi-Channel Support Functions: Choose the communication channel that works best for you, whether it’s traditional calls, emails, or instant messaging via platforms like Telegram.

ITIL Process Management: Leverage our robust ITIL process management framework, covering everything from request and incident management to problem, change, configuration, capacity, and availability management.

IT Outsource

Empower Your Business with Our Expertise

At Velo Technologies, we pride ourselves on delivering unparalleled expertise and support to meet your every IT need. Whether you require onsite or offsite engineer support, our team of skilled professionals is here to ensure your systems run seamlessly.

Onsite/Offsite Engineer Support: Count on us for prompt and efficient assistance, wherever you need it. Our expert engineers are equipped to handle any challenge, providing proactive maintenance and troubleshooting to keep your operations running smoothly.

Remote Engineer Support: Harness the power of remote assistance with our specialized engineers. Whether it’s infrastructure, system, or network support, our team is just a call away, ready to resolve issues swiftly and minimize disruptions to your business.

Tape Backup & Transportation: Protect your critical data with our reliable tape backup solutions. We’ll handle the logistics, ensuring your data is securely backed up and transported according to your schedule, giving you peace of mind and the confidence to focus on what matters most – your business.

With Velo Technologies, you can trust that your IT infrastructure is in capable hands. Experience unmatched expertise and support tailored to your unique requirements. Contact us today to learn more about how we can elevate your business to new heights.

Proactive Monitoring

Maximize Efficiency with Our Proactive Solutions

24×7 Dedicated Helpdesk: Experience prompt and personalized support whenever you need it. Our dedicated helpdesk team is available around the clock to address your inquiries and resolve issues swiftly, keeping your operations running seamlessly.

24×7 Manned NOC: Rest assured knowing that your network is under constant surveillance by our skilled technicians. Our manned Network Operations Center (NOC) monitors your systems 24/7, proactively detecting and resolving issues before they impact your business.

Proactive Monitoring: Stay ahead of potential problems with our proactive monitoring solutions. We’ll keep a watchful eye on your systems, identifying trends and anomalies to preemptively address issues and minimize downtime.

Proactive Alert: Receive instant notifications of any irregularities in your network performance. Our proactive alert system ensures that you’re promptly informed of any issues, allowing for swift resolution and minimal disruption to your business.

Remote Monitoring: Harness the power of remote monitoring to keep your systems in check from anywhere, at any time. Our remote monitoring solutions provide real-time insights into your network health, empowering you to make informed decisions and maintain peak performance.

Netflow Monitoring: Gain valuable insights into your network traffic with our Netflow monitoring services. By analyzing flow data, we help you optimize bandwidth usage, identify potential security threats, and improve overall network efficiency.