Empower Your Business with Total IT Outsourcing

Hardware and Infrastructure Maintenance

Maximize the health of your IT Equipments

Our Hardware and Infrastructure Maintenance support provides certified scheduled maintenance, firmware updates, asset tracking, and break-fix service with spare parts for critical IT equipments.

Hardware and Infrastructure Maintenance.

Top Benefits of Our Hardware and Infrastructure Maintenance

Cost effective approach to identify early signs of hardware stress

1

Multi-vendor hardware support

Full lifecycle management, from procurement to secure disposal of servers, storage, firewalls, and switches across the biggest brands (e.g. Cisco, HPE, Dell, Fortinet & others).

2

Health Checks & Diagnostics

Regular proactive (quarterly or bi-annual) hardware checks for failures. Ensure any early signs of defects or failures are dealt with before it is too late.

3

Break-fix service with OEM spare parts

Quick response to hardware failures with original parts replacement from the manufacturer and service procedures.

4

Firmware upgrades & patch management

Make sure systems are up to date with approved firmware upgrades and critical patches.

5

Optional asset inventory tracking

Visibility & tracking across full lifecycle of IT assets including serial tagging, status check, and inventory across locations.

6

Maximize ROI

Maximize Return on Investment (ROI) by extending the usable life of IT hardware and infrastructure.

Who needs Hardware and Infrastructure Maintenance?

Certified support for Hardware compatibility and performance

on-premise infrastructure

Enterprises with data centres and branch offices running on-premise infrastructure.

Multiple OEM hardware

Companies managing a wide variety of OEM hardware that require single support centre.

Reduce capital expenditures

Businesses looking to reduce frivolous capital expenditures of consistently replacing hardware.

Limited Resources

IT teams with limited in-house resources and capacity for maintaining and diagnosing hardware failures.

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FAQ

Frequently Asked Questions

Most customers schedule quarterly or biannual health checks. We can determine the appropriate maintenance frequency based on the age and critical state of your infrastructure.

Asset tracking is optional. We support all aspects of inventory management, including physical inventory records, serial numbers, and lifecycle status on all supported hardware.

Yes. We do offer data destruction services for storage equipment which used to host sensitive data. Ensuring such data will no longer be recoverable or retrievable in any ways.

We can support you 24/7 and have agreed Service-Level Agreement (SLA) or DCMA-based response times depending on your requirements.