TelcoHubX Data Centre and Disaster Recovery Services

Certified ISO27001 Data Centre & DR Centre:

Our ISO27001 certification demonstrates our commitment to implementing and maintaining a robust information security management system (ISMS). This includes comprehensive policies, procedures, and controls to protect the confidentiality, integrity, and availability of your data. Our Disaster Recovery (DR) Centre is also ISO27001 certified, ensuring that your critical systems and data remain secure during and after a disaster.

Certified Rated-3 Data Centre:

Our Rated-3 Data Centre facilities are designed to provide high levels of availability, redundancy, and fault tolerance. This certification ensures that our infrastructure meets rigorous standards for uptime and reliability, with multiple power and cooling distribution paths, redundant components, and concurrent maintainability.

High Uptime SLA 99.99%:

We guarantee industry-leading uptime with a Service Level Agreement (SLA) of up to 99.99%, minimizing downtime and ensuring continuous availability of your systems and applications. Our redundant power, cooling, and network infrastructure, combined with proactive monitoring and maintenance, contribute to this high level of reliability.

High Power Density Data Centre:

Our Data Centre solutions support high power density deployments, allowing you to optimize space and maximize computing resources. This high-density capability enables the consolidation of servers and equipment, reducing footprint and operational costs while increasing energy efficiency.

Our Offering of Services

1. Private Suite: Our Private Suite solutions from 1,000sqft to 15,000sqft DC area offer fully enclosed, customizable environments tailored to your specific requirements. These dedicated spaces provide enhanced security, privacy, and control over your infrastructure.
2. Co-location: Our Co-location services provide secure rack space within our Data Centre facilities, offering power, cooling, and network connectivity for housing your servers and networking equipment. With flexible options for rack configurations and connectivity, our Co-location services accommodate diverse deployment needs.
3. Dedicated Rack: Our Dedicated Rack solutions provide exclusive rack space for organizations requiring dedicated infrastructure and enhanced security controls. These racks are ideal for businesses with strict compliance requirements or sensitive workloads that require isolation from other tenants.
4. Shared Rack (Quarter/Half Rack): Our Shared Rack options offer cost-effective solutions for organizations seeking shared infrastructure resources. Available in quarter or half rack configurations, these shared spaces provide flexibility and scalability while minimizing costs.
5. Containment Data Centre: Our Containment Data Centre solutions leverage advanced containment technologies to optimize cooling efficiency and airflow management. By segregating hot and cold airflows and implementing aisle containment systems, we ensure optimal thermal conditions for your equipment, improving energy efficiency and reducing cooling costs.
6. Dedicated Server: Our Dedicated Server offerings provide fully managed server solutions tailored to your performance and reliability requirements. With dedicated hardware resources and customizable configurations, these servers deliver high-performance computing capabilities for your most demanding workloads.
7. Disaster Recovery Work Area: In addition to our Disaster Recovery facilities, we offer dedicated, shared, and ad-hoc Work Area options to accommodate your team’s needs during a disaster recovery scenario. These workspaces are equipped with essential amenities and connectivity to facilitate seamless collaboration and continuity of operations.

Disaster Recovery Work Area:

In the event of a disaster, our Disaster Recovery Work Area provides a dedicated and secure environment for your team to continue critical operations. Equipped with essential amenities, including power, network connectivity, and workspace, our DR Work Area ensures business continuity and minimizes downtime.

• Dedicated Work Area: Reserved workspace equipped with essential amenities for uninterrupted business operations.
• Shared Work Area: Cost-effective shared workspace options with access to essential facilities and resources.
• Ad-Hoc Work Area: On-demand workspace available for short-term use during emergency situations.

Our Facilities Presence:

With Data Centre facilities in Cyberjaya, Kuala Lumpur City Centre, Johor Bahru and Jakarta, Indonesia, we offer geographic diversity and redundancy to mitigate the risk of localized outages and disasters. This multi-site approach enhances resilience and ensures uninterrupted service delivery to your organization.

Benefits

1. Expertise: With a team of experienced professionals and certified engineers, we have the expertise to design, deploy, and manage complex Data Centre and Disaster Recovery solutions tailored to your organization’s needs.

2. Security: Our Data Centre facilities feature advanced security measures, including biometric access controls, video surveillance, and environmental monitoring, to safeguard your infrastructure and data against unauthorized access, physical threats, and environmental hazards.

3. Scalability: Whether you’re a small startup or a large enterprise, our flexible solutions can scale to meet your evolving business needs. From shared rack space to dedicated suites, we offer scalable options to support your growth and expansion.

4. Reliability: Backed by redundant power, cooling, and network infrastructure, as well as industry-leading SLAs, we ensure the highest levels of reliability and uptime for your critical operations. With multiple Data Centre locations and disaster recovery capabilities, we provide geographic redundancy and resilience to mitigate the risk of downtime and data loss.