Empower Your Business with Total IT Outsourcing

24/7 NOC Monitoring and Alerting

Prevent downtime with Unified Visibility

Our round the clock NOC Monitoring and Alerting Service delivers real-time infrastructure notices, incident management, and SLA reporting. Provides integration with Security Information and Event
Management (SIEM) and Data Centre Infrastructure Management (DCIM).

24/7 NOC Monitoring and Alerting.

Top Benefits of Our 24/7 NOC Monitoring and Alerting

Protect businesses from prolonged downtime

1

Centralised 24/7 Infrastructure Monitoring

Continuously track all infrastructure like cloud, on-premise, or hybrid from a single view. Include incident triaging & escalation.

2

Real-time Incident Detection and Response

Create alerts and incidents in real-time. Response according to organization established SOPs and escalations.

3

Integration to Existing Resources

Integration into SIEM, DCIM, or other monitoring stacks to leverage on current resourses and eliminate duplication.

4

Reduce mean-time-to-resolution

Predefined escalation paths reduce mean-time-to-resolution (MTTR) and avoid downtime.

5

Support Distributed and Multi-Site Environments

Provide visibility and proactive alerting for distributed and multi-site infrastructure.

6

Customisable SLA and KPI Based Reporting

Monthly SLA driven reporting, incident summaries, and system health reporting to meet compliance and audit requirements.

Who needs 24/7 NOC Monitoring and Alerting?

stable network performance to keep Business running smoothly

SME

SMEs looking for an outsourced cost-effective IT monitoring, and partner providing 24/7 support.

Enterprises

Enterprises with mission-critical system. Prevent downtime with consolidated IT monitoring support under one provider.

Multinational

Multinational with hybrid or multi-cloud deployments requiring unified visibility.

Government Agencies

Public utilities and government bodies that oversee complex systems requiring high availability.

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FAQ

Frequently Asked Questions

We monitor cloud-based and hardware devices including servers, network devices, storage devices, and end-points.

Our monthly SLA reports provide incident summaries, and health and performance overviews for audit compliance.