Managed IT Services
Our Managed IT Services offers a complete range services for organisations looking to operate their IT fast, secure and scalable. From Microsoft 365 management and infrastructure monitoring to on-site engineering and complete outsourcing of IT. Our Managed IT Services mitigate operational risk, reduce costs and enable your team to focus on your core business.
Our Managed IT Services Certifications and Compliances
Why Top Organizations choose Our Managed IT Services?
Our Managed IT Services helped various organizations with proactive support, certified engineers and 24/7 coverage according to their scale, industry and compliance mandate.
We offer bundled or standalone managed IT services. Organizations can have the flexibility to start with a specific need and scale as their business evolves. Whether upgrading current IT infrastructure, or simply require helpdesk support for M365 users, we are here to help and support your business around the clock.
Simplify IT Operations. Maintain uptime, control costs and boost employee productivity.
24/7 Support
24×7 Monitoring & Technical Helpdesk.
IT Experts
Access to Certified IT Professionals.
Compliance
Compliance and Operational Assurance.
Optimized IT Costs
Better IT Cost Control and Advisory.
Flexible
Flexible Packages and Support Models.
Reduced Downtime
Business Continuity Planning.
Our Managed IT Services
Managed M365
Responsible for daily operation and management of your Microsoft 365 environment. Including migration from Exchange, Google Suite or any other environment to Microsoft 365. Provisioning of users, license planning, security policies and support of the applications. Our service ensures compliance, backup coverage, and helpdesk availability for Microsoft Teams, SharePoint, OneDrive, and more.
M365 PLAN & PRICING Advisory
Find the right Office 365 plan and pricing options for your teams without overspending. We provide licensing advisory and expertise, cost optimization, bundled support tiers and tracking of usages to allow you to grow at scale.
TOTAL IT OUTSOURCING
Responsible for your whole organization’s IT operation from infrastructure, cloud hosting provision, help desk, user support and onsite engineering. All from a single managed service. Ideal for businesses seeking to remove internal IT overhead and still positively manage their performance and their security.
24/7 NOC MONITORING & ALERTING
Our Network Operations Centre (NOC) provides ongoing inspection of on-premise infrastructure, IT network, cloud or hybrid environments. Detect faults and performance bottleneck before the whole network is disrupted. Ensure alerts, escalations and incident management align to service level KPIs.
REMOTE & ONSITE ENGINEER SUPPORT
Simple and effective process to access certified, experienced IT professionals. Either for short term projects, emergency response, server events, or long term company initiatives. Our Engineers spread across key cities in Malaysia and ready to assist you within defined SLAs on a flexible basis.
HARDWARE & INFRASTRUCTURE MAINTENANCE
Through scheduled maintenance, firmware updates, asset tracking, and break-fix service. We keep your IT hardware healthy and up to date. We will take care of your entire server infrastructure or just a few network appliances to help extend the life of your hardware and minimise your outage.
PROFESSIONAL DATA CENTRE RELOCATION
Our certified data centre relocation team will take care of everything for you. From planing your relocation to recommission and validation. Includes cabling, tagging, taking inventory, transportion, rack & stack to your new data centre environment. We ensure the systems are delivered with full integrity and operational again.
Are you READY TO Streamline YOUR IT Operations?
Managed IT Services are designed specifically with the complex IT environment in mind to meet industry-specific standard operating guidelines, operational service-level agreements (SLAs) and compliance standards. Each of our managed solution is fully supported with experienced engineers, a centralised service desk, and 24/7 Network Operational Centre (NOC) capabilities.